At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games, in-ear headphones + turntable cartridges & stylus cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Compared to the standard Amp's ESS 9018 K2M DAC, the Wiim Amp Pro boasts an upgraded ESS ES9038 Q2M DAC for more accurate and detailed audio.
Enhanced Wifi & Bluetooth Connectivity
The Wiim Amp Pro also steps up to Wifi 6 and Bluetooth 5.3 connectivity offering faster and more stable wireless connections.
Wider SNR and Lower Distortion
Thanks to the Wiim Amp Pro's TI 3255 amplifier circuit, with TI OP AMP, the Amp Pro has a wider Signal to Noise Ratio (SNR) and lower distortion in comparison to the standard Wiim Amp.
WiiM Amp Pro
Jam-packed with features, the Amp Pro builds on the original WiiM Amp with an upgraded DAC, superior components, and enhanced Wi-Fi 6 and Bluetooth 5.3 connectivity. It's still incredibly versatile and offers exceptional value for money, perfect for all your Hi-Fi needs.
Stream hi-res audio up to 192 kHz/24 bit
Supports Bluetooth 5.3, WiFi 6, USB & HDMI connectivity
Seamless multi-room audio experience with AirPlay 2, Chromecast, DLNA, Spotify Connect, TIDAL Connect, Alexa and Roon Ready support
Effortless setup and control via WiiM Home App
What’s The Difference?
WiiM Amp vs. WiiM Amp Pro
Post-Filter Feedback (PFFB) Amplifier: This amplifier elevates sound quality with Post Filter Feedback (PFFB) technology, delivering load-independent performance for consistently exceptional audio.
ESS ES9038Q2M DAC and TI OP AMP: Equipped with the cutting-edge ESS ES9038Q2M premium DAC and TI OP AMP, it achieves industry-leading low distortion and a wide dynamic range. It boasts a 120 dB (A-weighted) SNR and a THD+N of -105 dB at 5W.
State-of-the-Art Wireless Connectivity: Featuring the latest Wi-Fi 6E and BT 5.3, along with dual antennas, it provides rock solid wireless audio streaming over both Bluetooth and Wi-Fi.
Advanced Thermal Design: Designed with an innovative thermal management system that includes copper, aluminum and graphene heat sinker, it ensures reliable performance even in the most demanding conditions.
Thanks to the high performing ESS Sabre ES9038QM2 DAC the WiiM Amp Pro offers up-to 32-bit, 384kHz playback for PCM Files. Plus, packs 60 Watts per-channel at 8Ω and 120 per channel at 4Ω for easy pairing with a wide variety of speakers.
Your Music, Anywhere
USB Host
Plug a USB storage device into the WiiM Amp for instant enjoyment of your stored music in studio quality. The WiiM Amp not only offers easy access to your local music library but also acts as a media server, making your personal collection accessible anywhere in your home via other WiiM devices.
Built For Entertainment
Home Cinema Made Simple
Transform your home entertainment with the WiiM Amp's HDMI-ARC connectivity. Connect your TV effortlessly and enjoy rich stereo sound for your favourite shows, movies, and video games. The dedicated subwoofer output, equipped with intelligent bass management, will also help to take your listening experience to new heights.
Limitless Streaming
Part Of Your Ecosystem
Featuring Spotify Connect, AirPlay 2, Chromecast Audio, Works with Alexa, Tidal Connect, DLNA playback and Roon Ready support, the WiiM Amp enables you to cast using your existing services as well as using the WiiM Home app to open up a wider world of music.
All Your Control in One Place
WiiM Home App
Simple to setup in under 2 minutes, all features of the WiiM Amp are controlled through the WiiM Home App. Whether you want to tweak the EQ, set-up a new preset, or find your favourite radio station, everything is made effortless.
Building a wireless multi-room system has never been easier either. Group your WiiM Amp Pro with other AirPlay 2 speakers, Alexa-enabled devices, Google Home devices or any other WiiM streamers and enjoy a seamless multi-room experience.
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Lowest price promise
Free next day delivery
Receive free delivery on orders over £99. Enjoy great entertainment sooner.
Lowest price guaranteed
Found it cheaper? Like-for-like, we’ll match or beat it! Get in touch today.
Hassle free returns
Return your order hassle free within 30 days for a full refund. 100% satisfaction.
Get true peace of mind with our FREE extended 6 year warranty on your Sonos speaker
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of Sonos, we offer an automatic 6-year extended warranty on all Sonos speakers* at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
*Excludes Sonos headphones
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK’s largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
30 Day Hassle-free returns
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones, video games + turntable cartridges & stylus.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK's largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
Rega Lifetime Warranty
Rega products carry a lifetime warranty against manufacture defects.
True Peace of Mind With The Rega Lifetime Warranty
Every product Rega make is designed and assembled in the UK to the highest possible standard.
This warranty covers genuine confirmed manufacture defects.
This warranty does not cover wear and tear.
Exclusions
Any unauthorised modifications or failure to follow the Rega recommended guidelines may invalidate the warranty.
Please see your user manual for detailed warranty information for your particular product. Your statutory rights are not affected.
At Smart Home Sounds, we are leading Home Audio Visual Specialists. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
SHS Loyalty Points
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
Extended Christmas Returns
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
ABOUT SMART HOME SOUNDS
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK's largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
FREE Extended 5 Year TV Warranty
True peace of mind with your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK’s largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.