At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games, in-ear headphones + turntable cartridges & stylus cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Sony WH-1000XM3 Wireless Noise Cancelling Headphones
As the third iteration of the award-winning WH-1000X model, the WH-1000XM3s offer a refined design, supreme audio quality and innovative control features making these some of the best wireless headphones on the market today.
QN1 Processor for expert noise cancellation
Bluetooth 4.2 wireless connection
30 Hour Battery Life
Google Assistant, Amazon Alexa and Siri integration
360 Reality Audio
Powerful Sound Performance
Powerful 40mm drivers and Liquid Crystal Polymer diaphragms will expertly handle heavier, bassier beats whilst also faithfully translating higher frequencies for a neat and detailed audio playback. Hi-Res content can be streamed over Bluetooth to allow you to enjoy any premium Hi-Res content in lossless audio quality.
Sense Engine will automatically detect the situation you’re in, be that travel, walking or waiting, and adjust the ambient sound output accordingly. This will enhance your noise cancellation experience and ensure you benefit from the best audio whatever the occasion. EQ settings are fully customisable within the Sony Headphones Connect app, allowing you to make the very best of the music you’re listening to. You’ll also have access to 360 Reality Audio through compatible smartphone apps (Deezer and Tidal Premium to name a couple) which will place every element of a recording, from vocals to instrumental, in a spherical sound stage that will offer an immersive, 3D listening experience.
Superior Noise Cancellation
Offering industry leading noise cancellation courtesy of their inbuilt HD Noise Cancelling Processor QN1, the WH-1000XM3 will expertly block out sound from your surroundings allowing you to concentrate on the music without distraction. Unique Personal Optimizing will analyse the sonic characteristics of your head size along with other factors such as glasses or hair to ensure the noise cancellation is perfect for you as an individual.
Unique Atmospheric Pressure Optimization will be music to the ears of frequent flyers, as this feature will cleverly tweak frequency response and microphone settings to better suit a higher altitude. Quick Attention Mode can be activated by the touch of an ear cup to reduce music volume and let in outdoor sound in close proximity.
Reliable Wireless Control
Bluetooth 4.2 offers reliable connectivity so you can neatly pack your phone away in a bag or pocket without fear of dropouts. The WH-X1000M3s have also been designed for instantaneous sound transmission meaning there will be zero lip-sync issues when watching video content.
You can even make use of inbuilt voice assistant technology, with a choice of Google Assistant, Amazon Alexa and Siri compatibility. You’ll be able to perform music changes and get information, reminders and notifications straight through your headphones.
Speakerphone functionality will allow you to answer or hang-up your phone by a tap of an ear cup. You’ll even be able to adjust the call volume mid-call if desired.
Long-Lasting Battery Life
The XM3s boast a speedy charge time and long battery life, going from empty to full in just 3 hours to give you a massive 30 hours of playtime. Using a standard USB-C cable, you can even make use of the Quick Charge feature which will glean a massive 5 hours of battery life from just 10 minutes of charge time.
Sleek Design & Comfortable Fit
Thick, soft cushion ear cups make the WH-1000XM3s incredibly comfortable to wear for long periods whilst at the same time aiding noise cancellation by perfectly cupping the ear. The cushioned headband and pivoting earcups aid fit without verging into big and bulky, giving the WH-1000XM3s a refined look when compared to some wireless options on the market.
Easy day-to-day use has been built into the WH-1000XM3s with handy touch controls allowing you to activate voice assistant, noise cancellation and answer phone calls without needing to reach for your phone. Volume adjustments and song skip, pause and play can all be easily completed through a series of touch commands directed to the headphones themselves.
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Hassle free returns
Return your order hassle free within 30 days for a full refund. 100% satisfaction.
Get true peace of mind with our FREE extended 6 year warranty on your Sonos speaker
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of Sonos, we offer an automatic 6-year extended warranty on all Sonos speakers* at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
*Excludes Sonos headphones
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK’s largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
30 Day Hassle-free returns
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones, video games + turntable cartridges & stylus.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK's largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
Rega Lifetime Warranty
Rega products carry a lifetime warranty against manufacture defects.
True Peace of Mind With The Rega Lifetime Warranty
Every product Rega make is designed and assembled in the UK to the highest possible standard.
This warranty covers genuine confirmed manufacture defects.
This warranty does not cover wear and tear.
Exclusions
Any unauthorised modifications or failure to follow the Rega recommended guidelines may invalidate the warranty.
Please see your user manual for detailed warranty information for your particular product. Your statutory rights are not affected.
At Smart Home Sounds, we are leading Home Audio Visual Specialists. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
SHS Loyalty Points
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
Extended Christmas Returns
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
ABOUT SMART HOME SOUNDS
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK's largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
FREE Extended 5 Year TV Warranty
True peace of mind with your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK’s largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.