Should You Buy Sonos from Amazon?

Amazon makes buying easy. But when it comes to Sonos, is fast always best? Here’s what you need to know before clicking ‘Buy Now’.

Sonos Releases - Updated 7th March 2025

Written By

Elliott Peeters-Vanstone

Amazon vs. Smart Home Sounds: Where is the best place to buy Sonos speakers online?

If you've landed here, you're probably staring at your screen wondering, "Do I click ‘Buy Now’ on Amazon for my Sonos gear, or go with a specialist like Smart Home Sounds?" It's a valid question, and one we hear all the time. So, we thought we’d put our response on paper to help you out! So, shall we break it down?

Shop Sonos

Why Where You Buy From Matters

Buying a Sonos speaker is a big investment, it’s not just about clicking “add to cart.” At Smart Home Sounds, our expert team has spent years reviewing Sonos products, creating hundreds of in-depth videos, tutorials, and buying guides over on our Youtube channel to help you make the best choice. Where you buy matters because it affects your warranty, support, and overall experience, and we’re here to ensure you get the most out of your Sonos setup.

Look, we use Amazon too! It’s fast, convenient, and great for everyday purchases. But when it comes to Sonos, there’s more to consider. Amazon might be able to match us and get a box to your door quickly, but what happens if you need expert advice, setup support, or an extended warranty? That’s where we come in.

At Smart Home Sounds, we don’t just sell Sonos, we live and breathe it. Our team of experts has specialised in Sonos for over 12 years, guiding customers every step of the way. Whether you’re after the cinematic power of a Sonos Soundbar, the versatility of a Sonos Portable, or a dedicated Sonos Home Cinema Bundle, we’re here to help you find the perfect setup with expert advice and support.

We want to help you find your perfect setup, ensure you get the best deal with our price match guarantee, and offer you extra peace of mind with our FREE extended 6-year warranty. Plus, our UK-based experts are always here for setup help or troubleshooting.

Your Sonos experience starts with where you buy it. We offer more than just the best prices; we provide expert advice, dedicated support, and lasting value, so you get the best experience from day one.

👉 Not sure where to start? Check out our Complete Beginners Guide To Sonos We want to help you find the perfect Sonos system for your needs.

Amazon vs. Smart Home Sounds: Which is the Better Choice?

Before we dive into the details, here’s a quick snapshot of how Amazon stacks up against us. Yes, we know—we’re not exactly neutral here (shocking, right?), but we also know you appreciate honesty. So, here’s a quick breakdown to help you make the best choice for your Sonos setup:

	Amazon	Smart Home Sounds
Expert Advice	❌ None	✅ Personalised recommendations from specialists
Price Match Guarantee	❌ No, Prices Fluctuate	✅ Yes, we match major retailers (T&Cs apply)
Extended Warranty	❌ Standard 2-Year Sonos Warranty	✅ Free 6-year extended warranty
Free Next-Day Delivery	✅ (Amazon Prime account holders)	✅ Free next-day UK delivery
Returns	✅ 30 Days (depending on supplier)	✅ 30 Days
Aftercare	❌ Limited	✅ UK-based team offering real human setup and troubleshooting help
Showroom Experience	❌ No	✅ Yes—Try Sonos before you buy

Why Buy Sonos From Smart Home Sounds

Now, let’s talk about the Smart Home Sounds experience. We know we said we wouldn’t be biased, but sometimes you’ve got to back yourself, right? And honestly, we truly believe we offer the best Sonos buying experience in the UK. From expert advice to top-tier support, we’re here to help you get the best setup, the best service, and the best deal possible. Here’s what you get when you choose us.

What We Offer:

Expert Advice & Dedicated Support: We’re the UK’s No. 1 Sonos specialists. Whether you need help knowing your Sonos Fives from your Era 300s, setting up a multi-room system, or troubleshooting, our UK-based team is just a phone call or email away.
FREE Extended 6-Year Warranty: We believe in Sonos products, which is why we offer an extended 6-year warranty at no extra cost.
Price Match Guarantee: If you see a better price at another major retailer, we’ll match it to ensure you get the best deal.
FREE Next-Day Delivery: Just like Amazon, we offer fast delivery, so you won’t be left waiting.
Showroom Experience: If you’re unsure which Sonos is right for you, come to our showroom and test them out before you buy.
Smart Member Loyalty Program: We take care of those who shop with us! By joining our Smart Member Loyalty Program, you’ll unlock exclusive perks, rewards, and special offers. Sign up here!

Things To Think About:

We’re Not a Retail Giant (Yet!): Unlike Amazon, we’re a smaller retailer, which means we don’t have their massive infrastructure—but what we do have is a team that genuinely cares about your Sonos experience.
You May Discover New Ways to Elevate Your Setup: Once you chat with our experts and see the vast amount of solutions we can offer, you might just end up wanting more speakers or accessories. Consider yourself warned!

Final Verdict: Where Should You Buy Sonos Online?

If speed is all you care about and you're happy to handle setup solo, or maybe you need it on a Sunday after a late-night Saturday order, then Amazon does a decent job. But if you want the best value, expert support, and a team that’s genuinely excited about finding you the perfect Sonos setup, Smart Home Sounds is the way to go.

We don’t just sell the products; we want to help you get the absolute most out of them. From personalised recommendations to our free 6-year extended warranty and expert aftercare, we’re here for the whole journey, not just the checkout process. Buying from Smart Home Sounds isn’t just about getting a speaker; it’s about getting the best possible Sonos experience, backed by people who truly care.

Shop Sonos