Smart Home Sounds 90-Min Price Match Promise

Smart Home Sounds - Price Match in 90 Minutes or Less*

At Smart Home Sounds we want you to feel confident that you're getting the best possible deals on all of your tech products. That's why we offer an exceptional 90-minute price match guarantee! We understand the frustration of slow price match responses. We endeavour to provide a response within 90 minutes or less during our working hours.

PRICE MATCH T&C'S

90-Minute Guarantee: Valid only for requests submitted during business hours.
Items must be in brand new in-stock and on a like-for like basis
Unfortunately, we cannot price match games consoles due to varying factors outside of our control

How To Claim Your Price Match:

We have 3 simple ways for customers to obtain their price match offer.

Online Chat - Our customer's favourite option is our online chat option. This can be found at the bottom right of your screen.
Phone - If you would like to speak to one of our helpful customer services advisors please call 0800 677 1100 who will assist with your price match.
Email - Please email info@smarthomesounds or call to obtain your price beat discount code. We will email back within the hour in normal working hours.

WHY BUY FROM US?

At Smart Home Sounds, we want to make sure your shopping experience is the best it can possibly be! Along with our 90-Minute Price Match Promise, you can also benefit from some of our unbeatable extras on selected products within our range:

*Extended 6-year Sonos warranty: Get peace of mind with an extra layer of protection for your Sonos products.
Smart Member Loyalty Program: Enjoy exclusive rewards and benefits for being a Smart Home Sounds customer.
Super-fast 1-hour next day deliver window: Get your new products up and running in no time!
Expert Advice: Buying new tech is hard. Thankfully, our friendly team of expert guides are on hand to offer you honest advice to help find the perfect products for you, every single time.

*Select Products - T&C's Apply

ABOUT SMART HOME SOUNDS

Smart Home Sounds are audio specialists who offer a complete range of smart speakers, TV's & ceiling speakers & accessories.

True Peace Of Mind With Our 6 Year Sonos Warranty

We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of Sonos, we offer an automatic 6-year extended warranty on all Sonos speakers* at no extra cost, giving you complete peace of mind.

If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.

*Excludes Sonos headphones

How do I activate my 6-year Sonos warranty?

The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.

Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.

Please read the full terms & conditions on our 6-year warranty.

About Smart Home Sounds

At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK’s largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.

OUR 30 DAY HASSLE-FREE RETURNS POLICY

At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.

For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.

Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.

All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.

HOW DOES THE RETURNS POLICY WORK?

Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones, video games + turntable cartridges & stylus.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.

Please read our full Terms & Conditions here.

ABOUT SMART HOME SOUNDS

At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK's largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.

True Peace of Mind With The Rega Lifetime Warranty

Every product Rega make is designed and assembled in the UK to the highest possible standard.

This warranty covers genuine confirmed manufacture defects.

This warranty does not cover wear and tear.

Exclusions

Any unauthorised modifications or failure to follow the Rega recommended guidelines may invalidate the warranty.

Please see your user manual for detailed warranty information for your particular product. Your statutory rights are not affected.

ABOUT SMART HOME SOUNDS

At Smart Home Sounds, we are leading Home Audio Visual Specialists. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.

What are SHS Loyalty Points?

We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!

How do I earn SHS Loyalty Points?

You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.

How do I spend my SHS Loyalty Points?

400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.

Full Ts & Cs apply - read more here.

Our Extended Christmas Returns

We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.

How does the returns policy work?

If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.

ABOUT SMART HOME SOUNDS

Enjoy your entertainment worry free

Extended 5 year warranty gives you peace of mind that you're covered for longer.

How do I activate my 5 Year Warranty?

Sony

Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.

You will need your TV serial number to make your claim.

Make your extended warranty claim here.

Ts & Cs apply. Valid on TVs purchased after 1st April 2023.

LG

Relax, we've got you covered.

We will upload your LG extended 5 year warranty for you. You will receive email/written confirmation within a month of receipt.

Samsung

Redeem your additional 5 year warranty within 90 days of purchase.

You will need your TV serial number to make your claim.

Ts & Cs apply.

Panasonic

Simply submit your extra warranty request from the moment of purchase.

You will need your TV serial number to make your claim.

Make your extended warranty claim here.

Ts & Cs apply.

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Smart Home Sounds 90-Min Price Match Promise

Found a Better Deal? We’ll match or beat any like for like tech deal in under 90-Minutes. (T&Cs apply)