What Does Open-Box Mean? (And Why It's a Great Deal!)

Why Shop Open-Box at Smart Home Sounds

At Smart Home Sounds, we believe great entertainment is even better when you get it at a great price! That’s why we offer a wide range of open-box and refurbished products that give you the chance to make HUGE savings on the tech you love without sacrificing performance. But what does open-box actually mean? Let’s find out!

What is an Open Box Product?

When you see something labelled "open box," it essentially means that someone else has opened it before you and then decided to return it to us.

Maybe they changed their mind, maybe it didn’t suit their space or maybe it was an ex-demo product from our very own showroom. We’ll make you aware of it before you buy either way! 

The good news? You can often grab some amazing deals on these products. Whether it’s the latest TV, the turntable of your dreams, or those top-notch wireless speakers you’ve been admiring for years. Your budget might be able to stretch even further than you first thought! Sounds good, right? 

Hurry though; as with all good deals, these don’t tend to stay around too long. So, if you see something you love, don't hesitate!

The Smart Home Sounds Open-Box Experience

Look, we get it. The thought of open-box tech can be daunting. Nobody wants to end up with a pair of speakers that sound like they've been dragged through a hedge backwards! 

That’s why anything listed on our website in our clearance/open-box section is carefully inspected and rigorously tested before we list it. So you don’t have to worry about any unwanted surprises when you get your hands on your new product. 

What You'll Find in the Box:

🤝 All the Essentials: Our open-box products won’t be listed unless they have all the key accessories that came with the original product. Think remote controls, power cables, and any other essential components you'll need to get started right away.

📦 Like-New Packaging: While you might not always get the original pristine packaging, your open box item will arrive professionally repacked. This ensures safe and secure transport, keeping your purchase protected from any bumps or bruises enroute to you.

🔬 Rigorously Tested Products: Our team of experts inspect every open-box item and test them to ensure they function as expected when it arrives with you. We’re tech lovers at heart and we believe in delivering the best possible experience, just like we would want for ourselves.

Why is Open-Box a Great Deal?

Unmatched savings on top-quality products are just one of the benefits of shopping open-box at Smart Home Sounds. But what else makes it such a good deal?

1. Support A More Sustainable Future: 

The tech industry can be wasteful at times and at Smart Home Sounds we want to do our best to support a more sustainable future. By shopping open-box, you’re giving a perfectly good product a second life instead of contributing to even more electronic waste. 

2. Worry-Free Warranties: 

Just because your product is open-box doesn’t mean you’re not protected! All of our clearance and open-box items are fully guaranteed for a minimum of 12 months. So, if anything happens that wasn’t your fault, you’re covered (T&Cs Apply)  

3. It Makes Our Showroom a Better Place: 

We wouldn't be here without the support of amazing customers like you! By choosing one of our open-box or ex-demo products, you're not only scoring a fantastic deal, but you're also helping us keep our showroom fresh and exciting with the latest and greatest tech. It's a win-win for everyone!

Most Common FAQs:

Are All Open-Box Products Discounted?

Yes! Our discounts for open-box products can vary based on the condition of the device, but there's almost always a discount. You can save anywhere up to 40% on our open-box products so it’s worth keeping an eye out to make sure you don’t miss a bargain! 

What Happens if an Accessory is Missing?

At Smart Home Sounds, we understand that even with the best intentions, mistakes can happen. We're committed to ensuring a small issue doesn’t become a big one. So, if something isn't quite right with your order, please don't hesitate to contact us as soon as possible and we’ll amend your order accordingly!

What’s Your Returns Policy? 

We want all of our customers to be 100% satisfied with their purchase; that’s why we offer a 30-day hassle-free returns policy. If choosing to return, you will be assigned a dedicated member of staff who will help you through the returns process from start to finish.

For more information about our open-box collection or any other products, get in touch and one of our Tech Guides would be happy to help!

	info@smarthomesounds.co.uk
	Live Chat on our Website
	0800 677 1100

Why buy from Smart Home Sounds? We offer Lowest Price Guarantee, Free Next Day Delivery* and 0% Finance Available. Looking for more personal advice? Contact our team of experts today. Shop Open-Box