Thinking of Choosing Our Finance Option?
Finance is a great way to spread the cost of your purchase from us. To make it easy, we’ve teamed up with Omni Capital whose innovative technology lets you apply for and complete the loan application quickly and entirely online.
Simply add the items you love to your basket. Once you are at the checkout, select the finance option that suits you and then choose Omni Capital. The quick application form should take no more than a couple of minutes to complete, and you’ll receive an instant decision. Easy!
**Please note, Omni Capital is not an available payment option if there are any items in your basket that contain Gaming products**
What You Need to Know
Used responsibly, finance is a great way to spread the cost of your purchase. We’ve teamed up with Omni Capital, whose secure technology lets you complete a loan application with one or more carefully selected lenders quickly and easily. Omni Capital is a credit broker, not a lender and is authorised and regulated by the Financial Conduct Authority. Find out more about how Smart Home Solutions trading as Smart Home Sounds and Omni Capital are regulated under the “Legal Information” section of this page. Find out more about Omni Capital
Omni Capital connects you with lenders whose finance options are best suited for you and your purchase. As a customer of Smart Home Sounds your finance application will be considered by Omni Capital.
To spread the cost of your purchase, simply choose Omni Capital at the checkout and select the finance option that suits you. The application form is quick and simple and includes help text throughout to assist you. You will receive a decision from your lender in just a few seconds.
Please be aware that finance options are a form of credit. If you fail to maintain your payments, your lender could ask a debt collector to contact you or commence legal action to recover the money you owe. A poor repayment record will affect your credit file.
Lender Arrangements
All of Omni Capital’s lenders hold the required authorisation and permissions to provide you with credit. They need to meet high responsible lending standards, so you can rest assured that your application will be considered fairly and responsibly. Whichever lender Omni Capital introduces you to, Omni Capital may receive a commission from them (either a fixed fee or a fixed percentage of the amount you borrow).
The lenders Omni Capital works with pay commission at different rates, but the commission received does not influence the interest rate you pay. You will be offered the best rate available from Omni Capital’s partner lenders, based on the lenders’ decision policies. You have the right to know the amount of commission paid in relation to your application - if you’d like this, you can ask Omni Capital’s customer support team on support@omnicapitalretailfinance.co.uk or by phone on 0800 092 0888.
Check Your Eligibility
To be considered for finance, you will need to meet all of the following criteria:
· At least 18 years old
· Gross annual income of £5,000+
· UK resident (of 3 years or more)
· UK bank account capable of accepting Direct Debits
· You are not currently bankrupt, subject to an Individual Voluntary Arrangement (“IVA”), or have any Country Court Judgments (“CCJs”)
Available Finance Options
We offer a range of interest-free and interest-bearing finance options to help you spread the cost of your purchase over 6 to 48 months. The value of the loan needs to be over £390 and no more than £15,000, and you can choose a deposit of up to 50% of the value of the goods.
Understanding the Numbers
Omni Capital wants to make sure that you understand the costs, terms and key features of the finance options available to you. You will see this information as you shop and at checkout.
Use our finance calculator at checkout to see how different loan values, terms and interest rates affect the total amount you need to pay and the monthly repayments. The finance calculator is for illustrative purposes only and is not a quote, or formal offer of finance. The offer you receive if you apply will be dependent on your personal circumstances and the lender’s policies.
It’s important that you understand what this information means for you before you decide to apply for finance. The numbers and information you see when taking out finance can be overwhelming and so Omni Capital has provided a simple guide below to help you.
Here is an example of what you might see at checkout, with some handy explanations to help you understand what it all means. Please note that this is just an example, the format, layout and content of checkout finance calculators may vary.
Whichever finance option you choose to apply for, you need to be sure that you can afford to pay the deposit, and keep up with your monthly repayments. You should think about any changes to your situation that might occur during the term of the loan, which could impact on your finances - e.g. retirement, moving home, changing jobs, or any health issues which could affect your income or expenditure.
Alongside the finance calculator and on some of our promotional banners, you will also see the representative example. This could be written in a sentence, as shown in the example below, or in a table format:
Representative Example:
Cash price £500.00, Deposit £50.00. Total amount of credit £450.00 over 48 months with an annual interest rate of 4.9% (Fixed). Monthly repayments will be £10.32 with a total repayable of £545.36. 4.9% APR representative.
The representative example shows the finance information that we expect to apply to more than half of accepted applications for the specific amount and repayment term.
As we mentioned earlier, the representative example is not a quote or formal offer of finance - we display this to help you understand how much a loan will cost, and so you can compare it with other products.
Whilst these numbers are there to help you understand what a loan will cost you, it’s important that you understand any other potential costs in the terms and conditions of the finance option you select. For instance, you may be charged missed or late payment fees if you don’t keep up with your payments.
FAQ's - Finance Decision
Will I be accepted for finance?
Your application will be assessed based on eligibility, credit history and affordability and Omni Capital will let you know the outcome in just a few seconds. Your lender will perform a ‘soft’ credit search on your credit file as part of their assessment, to determine whether the loan is affordable for you and if you are likely to make your repayments on time.
It’s important to know that if your application is accepted, a ‘hard’ credit check may be made on your credit file. Only you can see that a ‘soft’ search has been made on your credit file, but a ‘hard’ credit check will be visible to others viewing your credit file, for example, if you apply for credit in the future, the lender will see that an application credit search was made on your credit file.
In a few cases, your application may be referred to a lender for manual assessment and you’ll be notified by email of the credit decision within 24 hours.
What do I do if I have been declined?
If your application was declined, your lender may be unable to give you specific reasons why. Lenders use information from your credit report, alongside your income and expenditure data to make a lending decision. If you feel that there has been a mistake, please contact your lender - their contact details will appear on the email informing you that your application was declined.
You can also contact the Credit Reference Agencies if you think there is a mistake on your credit report:
·Experian
·Equifax
·TransUnion
Your Loan Agreement
Before signing your credit agreement, you will be given some important documents that include key information about your loan. It is important that you read these documents and understand the information and key terms. If you have any questions about the information in your credit agreement before you sign it, Omni Capital’s customer support team can help - you can contact them on support@omnicapitalretailfinance.co.uk or by phone on 0800 092 0888.
Who should I contact if I have a question about my loan?
For any questions about your loan, such as your Direct Debit or updating your personal details, please contact your lender. Their contact details will be provided throughout your application and on any communications you receive about your finance application.
I'm having problems paying my deposit online
Please contact Omni Capital customer support at support@omnicapitalretailfinance.co.uk or 0800 092 0888.
When will I receive a copy of my loan agreement?
You will be presented with an unsigned copy of your credit agreement for you to sign once your lender has made their decision. Once you have signed your credit agreement, your lender will also sign it and a copy will be available for you to download. These will also be emailed securely to your given email address.
If you need a copy of your agreement at any point after this, you can request this from your lender.
The terms of your loan agreement will set out your right to withdraw. You may be able to withdraw from your loan agreement within 14 days. However, if you do so, you will still be responsible to pay for your goods by another payment method.
Payments & Order
How do I make my monthly payments?
Your lender will help you set up convenient, pre-authorised payments via your bank account or your credit/debit card.
Can I request delivery to an address other than my home address?
In order to safeguard against fraudulent applications, we are only able to deliver goods to your home address.
I want to amend my order.
If you have been approved for finance, the amount or term cannot be amended. You will need to contact us (your retailer) to amend the goods or services you ordered and you may need to complete a new application for finance. Please note we cannot guarantee a new credit application will be approved.
I haven't received my goods or service.
Please contact us at Smart Home Sounds - info@smarthomesounds.co.uk and we will help you.
I want to change my Direct Debit details.
Changing your payment date can only be done once the first payment has been taken. Please contact your lender to talk to them about updating your Direct Debit details.
Are there any fees or charges to pay?
There is no fee for processing your application, and Omni Capital does not charge you for its credit broking services.
Fees will be payable to your lender if you fail to maintain your repayments. Fees and charges may include late payment fees and administration/letter fees if you are issued an arrears or default notice. Full details of all fees and charges will be set out in the terms of your credit agreement.
Cancellations & Returns
I want to return my goods and cancel my finance agreement.
Please see our Terms & Conditions as some products cannot be cancelled, for example, made-to-order or bespoke goods, gaming, and in-ear headphones, so you should check this before you complete your purchase.
Where you do have the right to cancel, you must do this within 14 days of entering into the finance agreement.
To cancel your finance agreement, please contact us (your retailer) and arrange to return your purchase or cancel the services. Once we have confirmed cancellation, we will advise your lender to cancel your finance agreement and refund any payments that have been made. If you made your purchase in-store, we will refund any deposit payment that you made. Your finance agreement can only be cancelled by your lender if your purchase is cancelled with us.
Smart Home Sounds is authorised and regulated by the Financial Conduct Authority, registration number 952511, and is acting as a credit broker offering finance from Omni Capital. Credit is subject to status.
Finance is provided by Omni Capital Retail Finance Ltd which is a credit provider/lender. Smart Home Solutions Ltd does not receive payment for introducing customers to Omni Capital Retail Finance. Omni Capital Retail Finance Ltd finance options are subject to individual status; terms and conditions apply. Omni Capital Retail Finance Ltd is registered in England and Wales with company number 7232938. Registered address: 10 Norwich Street, London, EC4A 1BD.
Omni Capital Retail Finance and Smart Home Solutions Limited are each authorised and regulated by the Financial Conduct Authority
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