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Price Promise
Have you seen this product advertised for a lower price? If so, please get in touch and we will try our best to match or beat it. Fill in your details below, or alternatively call us on 0800 677 1100.
At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Enjoy high-fidelity audio on the go with the truly wireless ATH-CKS5TW. With no wires holding you back, listen with freedom of movement and experience impressive, powerful listening from a comfortable, compact design.
15-hour battery life with an additional 30 hours from charging case
Bluetooth 5.0 compatible
10mm driver with dual-layer diaphragm
Deep accurate bass
High-Fidelity Sound
The ATH-CKS5TW deliver clear, full-range audio from 10mm drivers with a dual-layer diaphragm. The combination of dual-layers of both hard and soft materials ensure high-fidelity sound with deep, accurate bass.
Clear Voice Capture technology also ensures you’ll be heard by supplying gentle ambient noise reduction for clearer sound during calls.
Simple, Reliable Connection
Compatible with the latest Bluetooth 5.0 technology, these headphones work with high-quality aptX and AAC codecs to enhance the listening experience and provide a reliable connection to your devices.
Pair with multiple devices and save the history to quickly connect to all your devices.
Listen For Longer
Keeping you covered on long journeys, the ATH-CKS5TW offer a 15-hour battery life when used continuously from full charge. Not enough? Enjoy a further 30 hours (2 extra charges) with the charging case for a total of 45-hours on-the-go power.
LED indicators on the case and headphones display the charging status so you can check they’re charging.
Recharge time is approximately 2 hours for the headphones and 3.5 hours for the charging case and they charge over USB-C.
Ready When You Are
Whenever you’re ready to listen, take your headphones out of the case and they’ll automatically turn on. Pop them back in the case and they’ll power off and start charging.
Control Your Way
Quickly control your calls, music, volume etc using the handy buttons located on each earbud so you don’t even need to touch your smartphone.
Alternatively, these headphones are compatible with voice prompt functions so you can control playback completely hands-free.
The ATH-CKS3TW also work with the Audio-Technica Control app which can be used to customise your listening experience to suit your personal preferences.
The Perfect Fit
The eartips on the CKS5TW headphones have been designed to provide a comfortable, stable fit and better isolation. The thin, silicone eartips ensure the perfect fit and helps to deliver better high-frequency sound while the 3D, soft silicone loop provides extra comfort and security.
4 different eartip and 2 different silicone ring sizes are provided in the box to help you find your perfect fit.
The headphones are also IPX2 rated making them drip-proof.
Audio-Technica ATH-CKS5TW Buying Notes
For those looking for full sound and big bass in a discrete wireless design with great battery life.
Pros
+ Total of 45-hours on-the-go battery
+ Powerful drivers for great bass
+ Comfortable, stable fit
Cons
- Unique design might not suit everyone’s taste
The Smart Home Sounds 6 Year Guarantee
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.
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